We want you to be completely satisfied with your purchase.
If something isn’t right, you can return it within 14 days of receiving your order.

1. Conditions for Returns

Items must be:

  • In their original packaging
  • Unused and in the same condition you received them

Please note that certain products (like personal care or hygiene items) may not be eligible for return.

2. How to Start a Return

Email us at support@megamartzone.com with your order number and reason for return.
We’ll guide you through the process.

3. Refunds

Once your return is received and inspected, your refund will be processed within 5–10 working days.
You’ll receive it through your original payment method.

4. Damaged or Wrong Items

If you receive an incorrect or damaged product, contact us within 48 hours of delivery, and we’ll arrange a replacement or refund.